Thursday, October 29, 2009

How to obtain SPcollects

The following is the procedure for SPCollects on a Clariion, CX, CX3 and CX4 machines.

If you are running release 13 and above, you will be able to perform the SP Collects from the GUI of Navisphere Manager Software.

Using Navisphere perform the following steps to collect and transfer the SPCollects to your local drive.

  1. Login to Navisphere Manager
  2. Identify the Serial number of the array you want to perform the SP Collects on
  3. Go to SP A using expand (+)
  4. Right click on it and from the menu, select SPCollects
  5. Now go to SP B in the same array
  6. Right click on it and from the menu, select SPCollects
  7. Wait for 5 to 10 minutes depending on the how big your array is and how busy your array is
  8. Now right click on SP A and from the menu select File Manager
  9. From the window, select the zip file SerialNumberOfClariion_spa_Date_Time_*.zip
  10. From the window, hit the transfer button to transfer the files to your local computer.
  11. Follow a similar process ( 8, 9, 10) for SPB, from the File Manager
  12. The SP B file name will be SerialNumberOfClariion_spb_Date_Time_*.zip

For customers that do not have SPCollects in the menu (running release 13 below), there is a manual way to perform SPCollects using Navicli from your management console or an attached host system.

To gather SPCollects from SP A, run the following commands

navicli –h xxx.xxx.xxx.xxx spcollect –messner

Wait for 5 to 7 mins

navicli –h xxx.xxx.xxx.xxx managefiles –list

The name of the SPCollects file will be SerialNumberOfClariion_spa_Date_Time_*.zip

navicli –h xxx.xxx.xxx.xxx managefiles –retrieve

where xxx.xxx.xxx.xxx is the IP Address of SP A

For SP B, similar process like above, the name of the file you will be looking for is SerialNumberOfClariion_spb_Date_Time_*.zip

Where xxx.xxx.xxx.xxx will be the IP Address of SP B

SPCollects information is very important with troubleshooting the disk array and will give the support engineer all the necessary vital data about the storage array (environment) for troubleshooting.

The following data that is collected using the SP Collects from both the SP’s:

Ktdump Log files

iSCSI data

FBI data (used to troubleshoot backend issues)

Array data (sp log files, migration info, flare code, sniffer, memory, host side data, flare debug data, metalun data, prom data, drive meta data, etc)

PSM data

RTP data (mirrors, snaps, clones, sancopy, etc)

Event data (windows security, application and system event files)

LCC data

Nav data (Navisphere related data)

Regards,

MARK

How to change Clariion SP IP address

When you initially install a new storage system, you must run the Navisphere Storage System Initialization Utility which prompts you to configure IP addresses for the SPs and set up accounts to log in to the SPs. You use these IP addresses when you connect and log into Navisphere Manager.

For an existing storage system that has been installed, initialized, configured, and possibly used, you must use Navisphere Manager to change the IP address of an SP.

IMPORTANT: Before you change the IP address of an SP, if the storage system is on a domain, you must remove that storage system from the domain. When you enter a new IP address and accept the acknowledgments to change the address, you will be disconnected and the SP will reboot. You will then need to log onto the SP using the new address and add the storage system to a domain. If the storage system was the domain Master, when you re-connect, you will need to either recreate the domain and become master or else join another domain.

Dont forget to create the PPP Dialup Connection before attempting to login to the SP, otherwise it will fail

1. Open Navisphere Manager.

2. If the storage system is in a domain, remove it from the domain.

3. Under the Storage tab, click and expand the icon for the storage system that you want to modify.

4. Right-click the SP whose IP address you want to change and select Properties.

5. Click the Network tab.

6. Enter the new IP address in the IP Address field.

7. Click Apply to apply the change.

Note: If you have not removed the SP from the domain, you will see a prompt that strongly suggests that you cancel the operation and remove the SP from the domain before changing the SP’s IP address. Click either Yes to continue or No to cancel the address change.
8. At the confirmation prompt, click Yes to continue or No to cancel the IP address change.

9. At the second confirmation prompt, click Yes to continue or No to cancel the IP address change.

Note: Either Navisphere Manager will fail over to the unchanged SP, or the Navisphere Manager session will disconnect. In either case, the changed SP will reboot and will be available at the new IP address.
10. If Navisphere manager did not fail over to the unchanged SP, log into Navisphere Manager on either SP, noting that the changed SP has the new address.

11. Add the storage system to an existing domain or if necessary, create a new domain with the SP as master. See Help in Navisphere Manager.

Note: For further information on using Navisphere Manager, click Help in Navisphere Manager

Credit to author= unknown

Regards,
MARK

Tuesday, October 20, 2009

Houz Depot Last Update, A Classic Example of Bad Customer Service

What a cac!!! I had to wait for 4 hours before they finally deliver the goods to me. I had to call them to ask for status after 2 hours of waiting and they even promised to call me back but here's the kicker..they didn't call me back and I had to call them back after 45 minutes...

Let me sum up the experience I had with Houz Depot...simply and utterly horrendous customer service..I will not set foot in their premise ever again.

Monday, October 19, 2009

Houz Depot Update 2

Just a quick update, Houz Depot called me on 19th October just 4 hours after I'd sent them the complaint through their web based system. They promised and committed to me that they will deliver the goods tomorrow on 20th October, we will see whether they can keep to their promise this time around.

Regards,

MARK

Saturday, October 17, 2009

Houz Depot

On 12th September I bought a kitchen hood, kitchen hob and a multipurpose oven from Houz Depot. After being contented with the explanation of the sales assistant that the product will be delivered to my home by 2 weeks the latest or within 3 days the earliest I proceeded to make full payment. The agreed date of delivery was 1 month after purchase so ample time was given to Houz Depot to make good on its promises and it is stated clearly in the sales order about the delivery date. Upon realizing that the delivery date is reaching, I decided to give a call to Houz Depot on 10th October to serve as a reminder and to inform that I will be at my home to receive the goods and please be aware of the fact that I am utilizing my annual leave in order to do that. Houz Depot responded to my call by saying that someone will call me on Wednesday 13th October if the goods will be delivered on 13th Oct. Unsatisfied with that answer I went to Houz Depot personally to acquire more detail about the delivery, I was then assured by the sales assistant that the stock is available for delivery when asked to double check and delivery will proceed on 13th Oct as agreed.

On 13th Oct 11.00 A.M, Houz Depot called and informs me that stock is not available for delivery as the existing stock was damaged. Why on the first place did Houz Depot did not perform a thorough check on the condition of the goods before committing on delivery date? As new stock will only be arriving in 9-11 days and it is not acceptable to me, I went to Houz Depot to change to another model whichever that is available. After going through the models with the sales assistant, I decided to change to another model which by the way is approximately 500 cheaper that the original model. Even before confirming the model I repeatedly asked whether this particular model is readily available to be delivered within 3 days, Houz Depot sales assistant confirmed it is available and will be delivered to me on 16th October. At about 11.00 A.M on 16th Oct Houz Depot called and informed me yet again that the stock is not available to be delivered. Frustrated and disappointed with the lack of professionalism and the level of competency of Houz Depot staff, I simply could not be bothered to argue anymore and plainly agree to the proposed delivery date which is 11 days from 16th October.

Please ensure that your esteemed organization will do the following

a) Please make certain that the next delivery will be on time without any postponement so your organization can redeem its good standing with me or what’s left of it.

b) Please expedite the process of refunding the difference of 500 ringgit caused by model changes.

c) Please keep in mind that I’d to take 2 days out of my annual leave to receive the goods and it is now wasted.

*I'd sent the above complaint to Houz Depot today through their web based feedback page, let's see how they will respond to this or if they even respond at all*

Regards,

MARK

Tuesday, October 13, 2009

Vers La Verité Speech in Paris

President Obama’s Nobel Peace Prize was not the only news yesterday. And in my opinion, it’s not even the biggest news. It’s not even the saddest news. But it does provide us with some critical information as we move forward. The three-part question for us, tonight however, is “What are we moving forward TO; is that the place we want to go; and if not, what do we do about it?

In other words, “What is our vision for the future and how do we define success?”

I have been and am still in deep pain over the institutional homicide of my aunt and in my grief, I’ve considered giving up.

But then, I wiped the tears from my eyes long enough to remember communities of people that I’ve been blessed enough to get to know, from Toronto, Canada to Cape Town, South Africa; from Kuala Lumpur, Malaysia to Valdosta, Georgia, there are people struggling through their own pain, their own deep personal disappointments to reach a better place—not just for themselves, but for the global community of man. And I know deep in my own heart, as broken as it is, that I cannot give up. My brain tells me that the struggle for truth, justice, peace, and dignity is too important to lose because of heartbreak.

The one thing that probably best defines everyone in this room are our search for and activities on behalf of principles that are bigger than ourselves. We want our governments to tell us the truth; we want them to deliver justice; we want our global community to live in peace; and we want respect for the dignity of all humankind.

So if these are the ingredients of our vision, what tools do we need to produce the desired result?

Well, first of all, the desired result has to have definition.

I mentioned in one of my messages to a dear friend in response to the Nobel award to President Barack Obama that we needed to keep our eyes on the prize and then I erased it because I don’t think we’ve sufficiently defined what the prize is.

So there must be a small, cohesive, international group of rock-solid people feverishly working to redefine for all who want to be active, and a part of our vision, just what the prize is. And this “prize,” our vision, must be repeated and explained often so people can differentiate our vision, from their reality.

Here is where language becomes important. If we want policy instead of speeches, then this must be repeated early and often because what I’m alarmed by is that in the absence of us providing real definition, and there are reasons for that, people are beginning to think that a speech IS policy.

But, as I said earlier, there was a lot of news yesterday. Some of it even more important than the Nobel Peace Prize Award, but the award certainly overshadowed all other stories.

And I’m always searching for context. Because, as the U.S. military puts it, “perception management” is important. And we must understand the context of what happens and when it happens, in order to understand why.

I always say that we must see the invisible, hear the unspoken, and read the unwritten. That’s what some of the organizers of Vers La Verité were professionally trained to do, before they became whistleblowers, and now our leaders.

Now, what were some of those other interesting news items?

Well, at a Native American Lodge located next to Senator John McCain’s ranch, two people died and several others were hospitalized following a hazardous materials situation at the Sweat Lodge, which is like a spiritual retreat led by Native Americans. I’ve even been invited to participate in one upon my return to the U.S.

Now, I find this interesting and a story that should be followed up on and I will be doing that because I want to make sure there’s no bigger story hidden in an important cultural ritual of the Native Americans who are victims of a genocide in North America that continues to this day.

On the day that the Nobel Prize was announced, we also learned that the U.S. bunker buster bomb will be ready in a few more months.

This is the bomb that holds over 5,000 pounds of explosives and is designed to penetrate hardened facilities, including those underground. Some brilliant people in the U.S. even want to put nuclear tips on bunker buster bombs. However, in announcing the near deployment of the project that pays McDonnell Douglas to adapt the B-2 bomber so it can deliver the Boeing-made bomb to its intended target, the Pentagon press secretary said, "The reality is that the world we live in is one in which there are people who seek to build weapons of mass destruction and they seek to do so in a clandestine fashion." The article noted that the Obama Administration had not ruled out military action against Iran.

Another story noted that hours after winning the 2009 Nobel Peace Prize, President Obama met with his military advisors about troop levels in Afghanistan. The troop increase requested by the U.S. Commander ranged, it is reported, from 10,000 to 60,000—although the top number isn’t listed in that news report. One has to go to another news item to see the true top number. At any rate, it seems that the choices confronting U.S. and European leaders is whether to increase the current 68,000 U.S. boots on the ground in Afghanistan or to merely increase the number of drone attacks. Decreasing death and destruction and bringing our young men and women home is not on the Nobel Peace Prize winner’s agenda for discussion.

The last article of note is about a restaurant in west Georgia that is using the “N-word” on its marquee to describe President Obama. It reminds me of the Atlanta area restaurant that put on its marquee that I was Buckwheat with Boobs. Now, those of you who are from the U.S. will know what that means and the depth of insult that was intended. The article notes that I’ve made this restaurant’s marquee, too. Both restaurant owners claim to not be racists and to be protected by free speech.

My point in including this particular news item is that we still have so far to go just in terms of our human relations. It is imperative that we do what we can to spread our message and our vision and reach those who can be reached.

Which brings me to who can be reached.

Those with enough discernment to know that what is being pronounced from on high is not their reality. And rather than accept or discount the contradictions, we want them to join us and struggle for a better reality for everybody.

I am saddened beyond belief that on the day of the Peace Prize award, a struggling democracy in Honduras was besieged with U.S. supplied weapons and U.S.-trained paramilitaries and snipers in support of coup leaders over the democratically-elected people’s leaders. In fact, the latest dispatch from Honduras is that many of the snipers and paramilitaries—now descending on Honduras from all over Latin America—were trained in my home state of Georgia.

More and more people are experiencing cognitive dissonance and rightly so. Our leaders and respected organizations are lying to us! One friend and former Congressional Staffer of mine puts it this way: we need a democratic military instead of a militarized democracy.

The United States, with the help of its European and Asian allies maintains over 700 bases around the world. The number is increasing under President Obama.

Dr. Martin Luther King, Jr. said that we must combat racism, poverty, and militarism. Our movement cannot struggle against militarism and fail to address racism. We must be comprehensive and to racism, militarism, and poverty, we must now add gaining control of a media that will allow us to communicate to a broader community and not just within our small spheres, and regaining control of education so that people are not so dumbed down that they actually believe that war is peace, slavery is freedom, ignorance is strength, and lies are truth.

And if we are right, then others will join us. They will share with us their dreams and their passions and we will help to empower them.

Global resistance combined with local action, organization, vision, commitment, and resources will allow us to have significant victories in the future.

Vers La Verité understands that the foundation of all of this action, attainment of the prize, can only happen with truth as our foundation.

It’s already a brave new world, let’s get busy and make it ours!!!

by Cynthia McKinney, Global Research

Monday, October 5, 2009

Homedeco 09


We went to Homedeco 09 exhibition on Saturday looking for living room and bedroom set but as always the outcome is never the same as our expectation. We ended up buying bedroom set and a refrigerator, we spent close to 6k for these two items.Unlike previous exhibition this year Homedeco saw fewer attendees that might be caused by H1N1 or economic uncertainties but the exhibition itself can be considered successful as there were lots of items to choose from. One thing that certainly caught our attention was the ultra modern slider-plug-play power outlet thingy,but anyway this is the new addition to our household:



We're still on the look out for these items below and if you do know any great place to shop for these items, do let us know :

Lights
Bell
Fan
Sofa
Aircond
Washing machine
Door Lock

Our theme or should I say concept is modern and minimalist =) *minimalist as in I don't have any moolah to purchase any furniture kinda thing*

How do I spent my Raya? Other than the customary deeds of visiting relatives and paying tributes to nieces and nephews (read as giving out Duit Raya to them) , this is how I spent my Raya or the bulk of my time =)



Until then,

Regards,

MARK

Friday, October 2, 2009

Cisco acquiring Tandberg?

Cisco Systems continued to show just how serious it was about videoconferencing, announcing late Wednesday night the $3 billion acquisition of Tandberg, a Norwegian video communications company.

Cisco sells companies expensive, room-size videoconferencing systems known as TelePresence systems. Tandberg has similar technology but also sells smaller, cheaper conferencing units. In addition, Tandberg has specialized software for managing videoconferencing systems and for creating connections between systems that rely on different underlying technology.

“It really enables us to build out our portfolio,” said Ned Hooper, a senior vice president at Cisco.

Cisco’s corporate videoconferencing products require the company to outfit a customer’s conference room with several large display screens, networking equipment and even special tables, chairs and wall paint. By contrast, Tandberg has a range of gear, including high-definition video systems, that can sit on desks or be used with personal computers.

The all-cash tender offer has been recommended to Tandberg’s shareholders by that company’s directors and stands as an 11 percent premium over Tandberg’s closing price on Wednesday. Tandberg reported $809 million in revenue last year, and has close to $200 million in cash.

In recent years, Cisco, based in San Jose, Calif., has been one of the technology industry’s most aggressive companies when it comes to acquisitions. It has bought close to 40 companies in the last five years, including the $6.9 billion purchase of the set-top box maker Scientific Atlanta and the $2.9 billion purchase of the Web meeting software maker WebEx. This year, Cisco bought Pure Digital, which makes the popular Flip video camera for consumers, for $590 million.

The acquisitions have suited Cisco’s mission of backing products that generate more Internet traffic, which in turn drives demand for the networking hardware that has long been the core of its business.

The deals have also thrust Cisco into new markets like consumer electronics, business collaboration software and computer servers where the company now finds itself in direct competition with its traditional business partners, like Hewlett-Packard, Microsoft and I.B.M.

During an interview last week, Cisco’s chief executive, John T. Chambers, boasted that the company had managed to move into 30 new markets through acquisitions and its own internal product development.

“We are involved in things that may shock you,” Mr. Chambers said, referring to things like smart-grid technology for municipal power systems and the construction of entertainment and networking systems for sports stadiums.

With $35 billion in cash — the most among technology companies — Cisco appears set to continue with this expansion.

“You will see us move with a lot of acquisitions over the next year,” Mr. Chambers said.

Still, companies like Cisco, Dell and EMC must find ways to match the heft of Hewlett-Packard and I.B.M., which have huge technology services businesses to complement their hardware and software pursuits.

Rather than acquiring a large services company, Cisco will continue to partner with independent players like Accenture and Wipro, Mr. Chambers said.

“I think that is a more scalable, faster-speed and less confrontational model,” he said.

As Cisco moves into new areas, it faces the difficult task of trying to find businesses with profits that can match those gained from its networking hardware. Cisco’s routers and switches produce 65 percent gross profit margins.

Mr. Hooper stressed that Tandberg had gross margins of 66 percent. “It fits squarely into our operating model,” he said.

Tandberg has had most of its success selling videoconferencing systems to large companies in North America and Europe. Cisco plans to use Tandberg’s technology to help it pursue smaller companies and eventually to sell to consumers, Mr. Hooper said.

A number of companies make videoconferencing systems. Like Cisco, H.P. sells large systems aimed at companies that need sophisticated tools for their video meetings, like the ability to display graphics and movies.

Microsoft and I.B.M. have focused on adding PC-based videoconferencing to their collaboration software lines, while start-ups like LifeSize have tried to undercut the larger players on price.


*Interesting news indeed*
source:nytimes